Craft and delight are system properties
Performance, reliability, security, accessibility, feedback, and visual expression jointly create trust and emotion.
Guidance
Name the intended feeling, then verify every state supports it; novelty cannot compensate for poor system behavior.
Do
- Review quality across happy, failure, and recovery states
- Tune a few meaningful moments with representative content
Do not
- Add confetti, motion, or decorative novelty as a substitute for consideration
Verification contract
journey-level craft, performance, accessibility, and emotion review
Supporting references
ref.apple.hig-accessibility— Apple HIG Accessibilityref.apple.hig— Apple Human Interface Guidelines